Return & Refund Policy

Our Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with an item, please contact us within 30 days of receiving your order to initiate a return.

Eligibility

To be eligible for a return, items must be:

• In the same condition as received
• Unused and uninstalled (unless the item was received defective or not as described)
• Returned within 30 days of the delivery date

Non-Returnable Items

The following items cannot be returned:

• Items that have been installed or modified
• Electrical components (unless defective on arrival)
• Items marked as final sale

How to Start a Return

To initiate a return, please contact us directly:

• Email: info@3kgtperformance.com

Please include your order number and a brief description of the issue. We will respond as quickly as possible with return instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed using the same payment method used for the original purchase, typically within 5–7 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or not as described. We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item without tracking.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately with photos of the item and packaging. We will make it right at no cost to you.